Shipping policy
SHIPPING AND DELIVERY PROCESS
Please allow up to 4-8 days for our order handling process. In case of a delay, we will email or phone you immediately. Thank you for your understanding.
DELIVERY OPTIONS
Here at Get Gifting Group (Get Gifting) we will do everything we can to deliver your order as quickly as possible. Your order will be dispatched via Australia Post within 3 business days. Get Gifting currently only ships to addresses within Australia.
REDELIVERY OF A GIFT
Please note that if our couriers need to redeliver the gift box due to the recipient not being home on delivery day, the delivery address listed is incorrect or we are unable to leave the gift box at the door, a redelivery fee will be charged. This cost is subject to the delivery area.
FLAT RATE SHIPPING
Get Gifting offers a FLAT RATE SHIPPING fee of $21.95 for online orders. This service uses the Australia Post Regular Post Service. For an express service an additional fee is required and is calculated at checkout.
TRACKING
After your order is dispatched you will receive an email with your tracking information. You can track your order via the Australia Post Tracking Page .
REGULAR POST
Within VIC, Australia Post will deliver to most metro locations within 4 business days, and up to 8 business days for regional areas.
For regional areas we recommend viewing the Australia Post delivery estimates page.
Please note that during peak times such as Christmas, delivery may be longer.
EXPRESS POST
Australia Post estimate that Express Post deliveries will take place between 2-4 business days of dispatch.
Please note delivery times can vary depending on your location [some of you may live outside of the Express Post network which means a longer dispatch time]
DELIVERY OPTIONS
Shipping for custom orders will be calculated and quoted accordingly, based on the quantity and volume of the order.
CHANGE OF ADDRESS
We cannot be held responsible for an incorrect address being entered on your order. If an address error is noticed after your order is finalised, please contact us immediately at getgiftinggroup@gmail.com. Dispatch of orders may be delayed when address correction or amendment is requested.
